Return Policy
60-Day Return Policy
We want you to love your Migraine Relief Cap — and feel confident in your purchase. If for any reason you’re not completely satisfied, you can return your item within 30 days of delivery for a full refund or exchange.
Eligibility:
- Items must be returned in their original condition and packaging.
- Returns must be initiated within 30 days of the delivery date.
- Proof of purchase (order number or receipt) is required.
How to Start a Return:
- Contact our support team at support@lumora.com with your order details.
- We’ll provide return instructions and a shipping address.
- Once we receive and inspect your return, we’ll issue your refund or replacement.
Refunds:
Refunds are processed to your original payment method within 5–7 business days after your return is received.
Shipping Costs:
Return shipping costs are the responsibility of the customer, unless the item arrives damaged or defective.